en es
vision3

* As of December 31, 2017, Venezuela is reported as an investment in shares, as a non-consolidated operation.

our footprint

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TRANSACTIONS* million unit cases 3,322 TOTAL VOLUME*million unit cases 19,726 9,7281,7792,060 5,1251129201,85021527178723175
289.5 million

population served

2,054,038

points of sale

48 plants
297 distribution

centers

2,589

volume*

16,068

transactions*

518

volume*

1,690

transactions*

214

volume*

1,968

transactions*

Click on the highlighted
countries to see the info

vision12MEXICOReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle servemillionplantsdistributionpopulation servedpoints of salecenters74.617864,638145MexicoTotalWater¹StillSparklingBulk Water²Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.
vision13CENTRALAMERICAReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle servemillionplantsdistributionpopulation servedpoints of salecenters32.97181,14246Central AmericaTotal1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%Water¹StillSparklingBulk Water²
vision14COLOMBIAReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle servemillionplantsdistributionpopulation servedpoints of salecenters45.57376,04224ColombiaTotal1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%Water¹StillSparklingBulk Water²
vision15millionplantsdistributionpopulation servedpoints of salecenters88.810403,05940Water¹StillSparklingBulk Water²ReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle serveBRAZILBrazilTotal1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%
vision16URUGUAYmillionplantsdistributionpopulation servedpoints of salecenters3.5125,3606Water¹StillSparklingBulk Water²ReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle serveCentral AmericaTotal1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%
vision17ARGENTINAmillionplantsdistributionpopulation servedpoints of salecenters12.4247,6304Water¹StillSparklingBulk Water²ReturnableNon-returnableProduct mix by package3664Product mix by size3466Multi-serveSingle serveColombiaTotal1.2.*AsofDecember31,2017,Venezuelaisreportedasaninvestmentinshares,asanon-consolidated operation.Product mix by category(% of volume of total beverages)72.9%15.0%5.6%6.5%

BYE

INGREDIENTS

We work with our suppliers to have the best raw materials, sweeteners and packaging materials. And we are committed to efficient water use and conservation.

digitally driven
operating models

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play

2
human

Our people and the way they work together are our company’s most valuable assets. Accordingly, we encourage the comprehensive professional and personal development of our people, while creating an inclusive, diverse, and safe work environment. Through our continuous talent management and development, we promote trust, transparency, and teamwork, prepare our next generation of leaders, advance meritocracy, recognize and celebrate our teams’ success, while providing them with honest, regular feedback. In this way, we look to attract, retain, and develop the best multicultural talent to ensure our sustainable success.

social

Our communities and other stakeholders are key enablers of our business success. Accordingly, we are committed to creating economic, environmental, and social value by encouraging dialogue and continuous interaction with our neighbors and stakeholders in order to develop and implement programs and initiatives that address their particular needs and guarantee the continuity of our social license to operate.

social

Our communities and other stakeholders are key enablers of our business success. Accordingly, we are committed to creating economic, environmental, and social value by encouraging dialogue and continuous interaction with our neighbors and stakeholders in order to develop and implement programs and initiatives that address their particular needs and guarantee the continuity of our social license to operate.

financial

Our financial and operating discipline, strong capital structure and financial flexibility, transformational digital initiatives, and adaptability to changing market dynamics enable us to capture organic and inorganic growth opportunities in our industry, while creating sustainable value for our investors.

intellectual

We are accelerating our digitally driven business transformation throughout our value chain. We are further capturing the insights from our powerful analytical platform to develop tailored business models. By building our critical capabilities, we are creating a stronger, more agile, and flexible organization to drive our competitiveness, proactively address industry challenges, capitalize on market opportunities, and foster intellectual development across our organization.

intellectual

We are accelerating our digitally driven business transformation throughout our value chain. We are further capturing the insights from our powerful analytical platform to develop tailored business models. By building our critical capabilities, we are creating a stronger, more agile, and flexible organization to drive our competitiveness, proactively address industry challenges, capitalize on market opportunities, and foster intellectual development across our organization.

human

Our people and the way they work together are our company’s most valuable assets. Accordingly, we encourage the comprehensive professional and personal development of our people, while creating an inclusive, diverse, and safe work environment. Through our continuous talent management and development, we promote trust, transparency, and teamwork, prepare our next generation of leaders, advance meritocracy, recognize and celebrate our teams’ success, while providing them with honest, regular feedback. In this way, we look to attract, retain, and develop the best multicultural talent to ensure our sustainable success.

natural

Our business is committed to the responsible use of our natural resources. As the main ingredient in our beverages, our comprehensive water strategy focuses on ensuring efficient water management in our operations, facilitating access to safe water and sanitation in our communities, and implementing water conservation and replenishment projects to protect the environment. We also work to increase energy efficiency across our value chain, while integrating clean and renewable energy to reduce our carbon emissions. Aligned with The Coca-Cola Company’s “World Without Waste” global initiative, we continue to focus on comprehensive and responsible waste management, increase our use of recycled materials in our packaging, and participate in schemes and models that support post-consumption collection and recycling.

social

Our communities and other stakeholders are key enablers of our business success. Accordingly, we are committed to creating economic, environmental, and social value by encouraging dialogue and continuous interaction with our neighbors and stakeholders in order to develop and implement programs and initiatives that address their particular needs and guarantee the continuity of our social license to operate.

financial

Our financial and operating discipline, strong capital structure and financial flexibility, transformational digital initiatives, and adaptability to changing market dynamics enable us to capture organic and inorganic growth opportunities in our industry, while creating sustainable value for our investors.

intellectual

We are accelerating our digitally driven business transformation throughout our value chain. We are further capturing the insights from our powerful analytical platform to develop tailored business models. By building our critical capabilities, we are creating a stronger, more agile, and flexible organization to drive our competitiveness, proactively address industry challenges, capitalize on market opportunities, and foster intellectual development across our organization.

manufactured

Our highly experienced team of specialists operate 49 bottling plants and 275 distribution centers across 9 countries, deliver approximately 3.3 billion unit cases of beverages through a primary and secondary fleet of more than 11,000 trucks to 2.0 million points of sale and serve a population of 257 million people.

3

Our company is present in different countries and regions. Consequently, we are continually exposed to an environment that presents challenges and risks. Our ability to manage the risks that may arise in the global environment where we operate is vital for our business’ value creation. Accordingly, our strategy includes a Comprehensive Risk Management Process through which we are able to identify, measure, register, assess, prevent, and/or mitigate risks.



Main risk
Potential impacts
Key mitigation actions
Strategic shareholder relationships

Our business depends on our relationship with The Coca-Cola Company and FEMSA, and changes in this relationship may adversely affect us.

  • Termination of the bottler agreements.
  • Actions contrary to the interests of our shareholders other than The Coca-Cola Company and FEMSA.
  • Comply with our bottler agreements
  • Work together and promote effective interaction between our strategic shareholders in order to maximize value creation.
Consumer preferences

Changes in consumer preferences, purchase drivers, and consumption habits might generate variability in the demand for some of our products.

Variability in the demand for our products

  • Transform into a total beverage company aligned with consumers’ changing tastes and lifestyles
  • Build a winning total portfolio of products and presentations
  • Drive our low- and no-sugar portfolio ahead of consumer trends
  • Promote healthy habits
  • Offer sustainable packaging options for our beverages.
Coca-Cola trademarks

Coca-Cola’s brand reputation or brand violations could adversely affect our business.

Damage to Coca-Cola’s trademark reputation

  • Maintain the reputation and intellectual property rights of Coca-Cola trademarks
  • Effective brand protection
  • Strictly comply with Responsible Marketing Policy
competition

Our competition could adversely affect our business, financial performance, and results of operations.

  • Changes in consumer preferences
  • Lower pricing by our competitors
  • Offer affordable prices, returnable packaging, effective promotions, access to retail outlets and sufficient shelf space, enhanced customer service, and innovative products
  • Identify, stimulate, and satisfy consumer preferences
Cyber attacks

Service interruption, misappropriation of data or breaches of security could adversely affect our business.

  • Financial loss
  • Interruption of operations
  • Unauthorized disclosure of material confidential information
  • Identify and address cyber threats
  • Strengthening strategic and technical capabilities for mitigation and recovery.
  • Increase awareness and provide training for incident resolution.
Economic, political, and social conditions

Adverse economic conditions, political and social events in the countries where we operate and elsewhere, and changes in governmental policies may adversely affect our business, financial condition, results of operations, and prospects.

  • Affect and reduce consumer per capita income, which could result in decreased consumer purchasing power
  • Lower demand for our products, lower real pricing of our products or a shift to lower margin products
  • Negatively affect our company and materially affect our financial condition, results of operations, and prospects
  • Through a risk management strategy, hedge our exposure to interest rates, exchange rates, and raw material costs
  • Annually or more frequently evaluate, when the circumstances require, the possible financial effects of these conditions and, to the extent possible, anticipate mitigation measures
Regulations

Taxes and changes in regulations in the regions where we operate could adversely affect our business.

  • Increase in operating and compliance costs
  • Restrictions imposed on our operations
  • Map regulatory risks and proposals of changes to regulations that directly affect our operation or financial condition
  • Advocacy work to provide advice on legislators’ proposed regulatory changes
Legal proceedings

Unfavorable results of legal proceedings could adversely impact our business.

Investigations and proceedings on tax, consumer protection, environmental, and labor matters

Comply with applicable laws and regulations and comply with workplace rights policy

Acquisitions

Inability to successfully integrate acquisitions or achieve expected synergies could adversely affect our operations.

Difficulties and unforeseen liabilities or additional costs in restructuring and integrating bottling operations

Integrate acquired or merged businesses’ operations in a timely and effective way, retaining key qualified and experienced professionals

Foreign exchange

Depreciation of the local currencies of the countries where we operate relative to the U.S. dollar could adversely affect our financial condition and results.

  • Financial loss
  • Increase cost of some raw materials
  • Adversely affect our results, financial condition, and cash flows in future periods
  • Closely monitor developments that may affect exchanges rates
  • Hedge our exposure to the U.S. dollar with respect to certain local currencies, our U.S. dollar-denominated debt obligations, and the purchase of certain U.S. dollar-denominated raw materials
Climate change

Adverse weather conditions could adversely affect our business and results of operations.

  • Negatively affect consumer patterns and reduce sales
  • Affect plants’ installed capacity, road infrastructure, raw material supply and points of sale
  • identify sources of our operations’ CO2 emissions
  • Support and comply with climate change measures for adaptation and mitigation
  • Identify and reduce our environmental footprint through efficient use of water, energy, and materials
Social media

Negative or inaccurate information on social media could adversely affect our reputation.

Damage to our brands or corporate reputation without affording us an opportunity for correction

  • Effective brand protection
  • Proactive external communication
Water

Water shortages or failure to maintain our current water concessions could adversely affect our business.

  • Water supply may be insufficient to meet our future production needs
  • Water supply may be adversely affected due to shortages or changes in governmental regulations or environmental changes
  • Water concessions or contracts may be terminated or not renewed
  • Efficient water usage
  • Execute water conservation and replenishment projects
  • Maintain 100% legal compliance
  • Develop Water Risk Index, including four issues that need to be assessed: Community and Public Perception Risks, Scarcity of Water and other Inputs, Regulatory Risks, and Legal Risks for each of our bottling plants
  • Update water risk assessment tool and work plans that contemplate aspects such as climate change, resilience to hydrological stress, media and social vulnerabilities, as well as regulations and production volumes for each of our bottling plants
  • Secure water concessions for our production facilities
Raw materials
  • Increases in the price of raw materials we use to manufacture our products could adversely affect our production costs.
  • Insufficient availability of raw materials could limit the production of our beverages.
  • Increase in our cost of goods sold
  • Shortage or insufficient availability of raw materials may adversely affect our capacity to ensure production continuity
  • Adjustments to our product portfolio according to availability
  • Implement measures to mitigate the negative effect of product pricing on our margins, such as hedging via derivative instruments
  • Proactively address risk of supply on our value chain
  • Strictly comply with our Supplier Guiding Principles
  • Strategically adjust our product portfolio to enable us to minimize the impact of certain operating disruptionsw